Shipping policy
💎 Queens and Culture Shipping Policy
Processing Times
All orders are processed within 3–5 business days after purchase.
During peak seasons or special launches, processing times may extend slightly — but rest assured, your order will be handled with care and intention.
Digital downloads are available immediately after purchase, while physical items (like apparel, mugs, and art prints) are custom-made to order.
Shipping Rates & Delivery
We proudly ship from the U.S. using trusted carriers such as USPS, UPS, and FedEx.
Shipping rates are calculated at checkout based on your location and order weight.
| Shipping Type | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–10 business days | Calculated at checkout |
| Express Shipping | 2–4 business days | Calculated at checkout |
Please note: Delivery times may vary due to carrier delays, weather, or holidays.
Tracking Information
Once your order ships, you’ll receive an email with your tracking number so you can follow your package’s journey from our hands to your throne 👑
Digital products will include a download link directly in your confirmation email — no shipping required.
International Shipping
We currently ship to select countries. International orders may be subject to customs fees or taxes, which are the responsibility of the customer.
If your region isn’t available at checkout, please contact us at QueensandCultureBotique@gmail.com for assistance.
Lost, Delayed, or Damaged Packages
Queens and Culture is not responsible for lost or delayed packages caused by the carrier, incorrect addresses, or weather disruptions.
If your order arrives damaged, please contact us within 7 days of delivery with photos, and we’ll make it right.
Address Changes
Please double-check your shipping address before completing your order.
Once an order has been processed or shipped, we may not be able to update the address.
Contact Us
For any shipping questions, reach out to our team at QueensandCultureBotique@gmail.com . Include your order number in the subject line for faster service.
✨ Rooted in Royalty. Styled in Power.
We’re honored to create and ship pieces that celebrate your essence — thank you for supporting Queens and Culture Boutique.